Thursday, February 6, 2020

The Second-Most Important Part of Entrepreneurship

Solution
        My previously stated problem was the issue in the service industry that servers, and customers, face when it comes to tipping after paying for a service. Most people I interviewed had a common theme, that being how tipping causes problems not only for workers, but also customers. The main problem is rooted in American culture, which would make it somewhat hard to find a solution. When it comes to whether a product or a service is needed to solve this problem, I would say for now a service would be appropriate. In this case, the problem itself is within a service, so rather than introducing a new service, it would be ideal to reconstruct and implement new regulations to the service industry itself. For example, certain service companies could implement new rules, where servers' wages could be raised, however customers would not be required to tip. It would obviously take time and an important exchange and understanding between customers and workers, but new regulations and procedures and a change of culture would be the most appropriate, yet complicated, solution to this opportunity. As I do more research, I may find that an introduction of a product or service into the industry could benefit the problem.

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